Cancellation and Rescheduling Policy
If you reschedule or cancel less than 72 hours before your scheduled appointment or if you do not show up for your appointment, prepayment for surgery will be required before you can reschedule.
If prepayment is required, $25 of this fee is nonrefundable should you not show up for your second appointment.
Clients who miss 2 appointments without calling or cancel less the 72 hours prior to the appointment time will not be allowed a third appointment and referred elsewhere for services.
Cancelation and rescheduling can be performed through the confirmation email you receive after finalizing your appointment, sent in a text message at 971-2672567, emailed to hbp.s[email protected], or left in voicemail at 503-472-0341 ext 2
If you choose to prepay through Paypal or with a credit card and must cancel the appointment, there will be a $10 fee deducted from the refund amount to cover card fees.
To Schedule an Appointment
Phone: To request an appointment by phone, call 503-472-0341 ext 2. This is a message-only number. Leave your appointment request and our volunteers who monitor the voicemails from home will return your call as soon as possible.
Text: To request an appointment by text, send a message to 971-267-2567
Online: To schedule an appointment online, go to: https://hbpetsspayneuterscheduling.as.me/schedule.php
Email: To request an appointment by email, please fill out the form below.
Request an Appointment Using the Form Below: